Privacy Policy

Information we may collect

• Contact details and information you submit to us
• Project, billing and communication records
• Account information received through an approved sign-in provider
• Basic technical and usage information needed for security and site performance

How we use information

• Respond to enquiries and provide requested services
• Operate secure client account features
• Prepare proposals, invoices and project communication
• Protect the website, prevent abuse and meet legal obligations

Sharing and service providers

We do not sell personal information. We may use trusted hosting, authentication, analytics, communication or payment providers only as needed to operate the service, subject to their applicable terms and safeguards. Messages sent through WhatsApp, Facebook Messenger or Instagram are also processed under Meta’s applicable platform terms, and AI-assisted replies may be generated through an approved AI provider.

Retention and security

Information is retained only as reasonably needed for service, contractual, accounting, security or legal purposes. No online system can guarantee absolute security, but reasonable safeguards are used.

Your choices

You may request access, correction or deletion of eligible personal information by emailing info@maddvert.com. Some records may be retained where required for contractual, accounting, security or legal reasons.

Messaging and AI assistance

When you contact maddvert through WhatsApp, Facebook Messenger or Instagram, we process your message and platform identifier to respond, route your enquiry and prevent duplicate automated replies. Avoid sending passwords, payment-card details or other unnecessary sensitive information in chat.

Last updated

29 September 2026